Privacy Policy

1. INTRODUCTION

We place great importance on complying with current data protection regulations and laws. Below, we provide a detailed overview of Energrosso Kft.’s data protection measures and data collection processes. The data is managed by Energrosso Kft., which is responsible for handling personal data.

Contact details:

Full legal name: Energrosso Kft. Email address: info@deyecenter.com Postal address: 1222 Budapest, Méz utca 11.

2. WHAT PERSONAL DATA DO WE PROCESS, AND FOR WHAT PURPOSE?

Personal data refers to any information that allows an individual to be clearly identified. On the deyecenter.hu website, we process the following personal data with specific legal bases:

COMMUNICATION DATA

This includes any messages sent to us via the website, email, social media, or other forms of communication. We process and retain this data to fulfill orders and provide a basis for legal claims if necessary. The legal basis for processing this data is the user’s legitimate interest in our services, demonstrated by their messages to us.

CUSTOMER DATA

This includes all data related to product and service purchases, such as the customer’s name, shipping and billing address, email address, phone number, and details of purchased products. We process this data to fulfill orders and maintain legally compliant records of transactions. The legal basis for processing this data is the performance of a contract between the customer and Energrosso Kft.

USER DATA

This includes data generated during website usage, enabling the technical operation of the site, maintaining security, storing user activity, and ensuring access to relevant content. The legal basis for processing this data is the user’s legitimate interest in our activities, requiring storage for site functionality and security.

TECHNICAL DATA

This includes data such as IP addresses, login details, browser information, visit duration, page views, navigation paths, visit frequency, time zones, and device data used to access the site. The data source is our analytics software. We process this data to analyze user behavior, maintain site security, and evaluate the effectiveness of marketing decisions. The legal basis for processing this data is the user’s legitimate interest in our activities, allowing us to ensure security and improve business performance.

MARKETING DATA

This includes visitor preferences regarding the type of marketing content they wish to receive. We process this data to enable participation in promotions and send advertisements related to products/services that users have shown interest in. The legal basis for processing this data is the user’s legitimate interest in our activities, enabling us to comply with security standards and enhance business operations. Collected data may be used for targeted advertising on platforms such as Facebook™ and other dynamic ad networks, as well as for measuring ad performance. We do not collect sensitive data such as ethnicity, religious beliefs, sexual orientation, political opinions, trade union membership, health information, or genetic/biometric data.

3. HOW DO WE COLLECT DATA?

We collect personal data when users provide it directly (e.g., placing an order or sending a message). Additionally, some data is collected automatically through website usage, such as cookies and similar technologies, which activate only with user consent. More details can be found in our Cookie Policy. We also receive data from external partners, including analytics providers (Google), advertising networks (Facebook™), and payment service providers (PayPal, Barion).

4. DATA PROTECTION MEASURES

Energrosso Kft. prioritizes user data protection and regulatory compliance. We conducted a data protection impact assessment and documented collected data, its necessity, legal basis, and compliance. To protect data submitted through forms, we use SSL certification (Let’s Encrypt Authority X3). To prevent attacks, we employ premium security software (iThemes Security Pro) against brute-force and virus attacks. User and purchase data in our databases are stored in encrypted (pseudonymized) form, making them unreadable by third parties. This Privacy Policy allows users to request information about their personal data, modify it, or request deletion. Occasionally, we share necessary data with service providers such as hosting companies, courier services, and email marketing providers. These partners comply with GDPR regulations and, in the case of US-based partners, participate in the EU-US Privacy Shield initiative and sign data processing agreements to ensure responsible handling of data.

5. MARKETING COMMUNICATION

Marketing communication is essential for our business. The legal basis for this data processing is either user interest in our services or explicit consent. Under the EU Privacy and Electronic Communications Regulations (PECR), we send marketing messages to users who have purchased from us or explicitly consented to receive such messages. Users can opt-out of marketing communication via a link in every email or by contacting info@a1solar.hu. Opting out of marketing messages does not affect communication related to order fulfillment.

6. NOTE ON PERSONAL DATA SHARING

At times, we must share certain personal data with partners to maintain normal business operations:

• IT service providers and maintenance companies
• Professional partners such as lawyers, accountants, banks, insurers
• Government authorities requiring reporting on our activities
• Payment providers handling secure transactions
• Courier services delivering orders to specified addresses

INTERNATIONAL DATA TRANSFERS

We may share user data with non-EU service providers for business operations. Since some non-EU countries do not provide the same level of data protection, European laws prohibit data transfers unless certain conditions are met. To ensure secure handling of data outside the EU:

• We transfer data only to countries deemed adequate by the European Commission.
• We use US-based services that comply with the EU-US Privacy Shield framework.
• If these conditions are not met, we obtain explicit user consent before transferring data.

7. DATA RETENTION PERIOD

We retain user data only as long as legally or operationally necessary. Data retention duration depends on quantity, type, sensitivity, and potential impact of breaches. For tax purposes, we must store billing and transaction data for at least eight years. In some cases, we may retain anonymized data for statistical purposes indefinitely.

8. USER RIGHTS

Under the General Data Protection Regulation (GDPR), EU citizens have the following rights:

• Access personal data: Users can request a copy of their stored personal data.
• Modify personal data: Users can request updates if their data is incorrect.
• Request data deletion: Users can request the deletion of all personal data.
• Restrict data processing: Users can request limits on data sharing with third parties.

For data-related requests, contact info@a1solar.hu. The Hungarian National Authority for Data Protection and Freedom of Information (NAIH) oversees data protection issues.

9. COOKIES AND ANONYMOUS DATA

We use cookies, tracking codes, remarketing tags, and pixels to understand user behavior and improve functionality. Users can disable cookies via browser settings. More details are available in our Cookie Policy.

For further details or inquiries, please contact us at info@deyecenter.com